ThingsLog announces a new partnership with Callflow the leader in ip contact centers. The new partnership will allow ThingsLog customers to get alerts and intelligent AI driven alarms as a phone calls, SMSs, emails or on their favorite channel – Slack, hubspot, pager duty or others.
Callflow is a market leader in south east europe in IP telephony and cloud contact center services. They provide an innovative telecommunication solution and offer a modern platform for contact centers and support. Callflow customers will benefit from ThingsLog IoT and utility offerings and will be able to get them as a package to their current service.
In ThingsLog we were looking for a communication platform provider to be integrated within our current offering so that our customers get instant AI powered alerts on their favorite telecommunication channel. Now you can get your alert as voice recording or on any of the other channels provided by Callflow contact center – SMS, voice, email, chatbot, slack, hubspot.